Refund policy

We offer a 14-day refund policy, which means you have 14 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging. You will also need your receipt or proof of purchase.

To initiate a return, you can contact us at . If your return is accepted, we will send you a return label along with instructions on how and where to ship your package. Items returned without prior return authorization will not be accepted.

You can always contact us with any questions regarding returns at admin@shoploopcart.com

Damage and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess and correct the issue.

Exceptions / Non-Refundable Items

Certain types of items cannot be returned, such as perishable products, personalized products, and personal hygiene items. Please contact us admin@shoploopcart.com  if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you as soon as we receive and inspect your return, and let you know whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may also take time to process and register the refund.

If more than 14 business days have elapsed since we approved your return, please contact us at admin@shoploopcart.com